Privacy and customers success updated 2025

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Teslstock Ltd Enhances Customer Support & Privacy Protections in 2023

London, [2025] update– At Teslstock Ltd, we’re committed to delivering exceptional service while safeguarding your data. Today, we’re excited to announce major upgrades to our customer support system and privacy framework, ensuring faster, more secure, and more personalized assistance for all traders.

Strengthening Privacy & Data Security

  1. Advanced Encryption & Fraud Prevention
  • Military-Grade Security: All customer data is now protected with AES-256 encryption, both in transit and at rest.
  • Real-Time Fraud Alerts: New AI-driven monitoring detects and blocks suspicious login attempts before they happen.
  1. Transparent Data Controls
  • Updated Privacy Dashboard: View, manage, or delete your data with just one click (GDPR & CCPA compliant).
  • Stricter Third-Party Policies: We’ve audited all partners to ensure they meet our privacy-by-design standards.
  1. Biometric Authentication (Mobile App)
  • Face ID & Fingerprint Login: Faster, more secure access to your trading account.

Faster, Smarter Customer Support

  1. 24/7 Live Chat & Phone Support
  • Instant Help: Connect with a specialist in under 60 seconds (vs. 3+ min previously).
  • Multilingual Agents: Now supporting 10+ languages, including Spanish, Mandarin, and Arabic.
  1. AI-Powered Support Assistant
  • "TeslBot" Upgrade: Our virtual assistant now resolves 80% of common queries (e.g., withdrawals, document uploads) without human intervention.
  • Seamless Escalation: Complex issues are routed to human agents with full context.
  1. Personalized Account Managers (Premium Tiers)
  • Dedicated Experts: High-volume traders get a direct line to senior support reps.

Why This Matters
"Privacy and support aren’t just checkboxes—they’re the foundation of trust in fintech. These upgrades reflect our pledge to put users first."
— [Elon], CEO of Teslstock Ltd

What’s Next?

  • Q2 2024: Rollout of video call support for account verification.
  • Q3 2024: Expanded EU data centers to reduce latency and comply with local regulations.

Learn More

  • Explore our updated Privacy Policy.
  • Need help? Visit our Support Center or email support@teslstock.com.

Press Contact:
[Name] | [Email] | Teslstock Ltd